All in stock orders will be processed within 1-2 business days, Monday through Friday, excluding holidays. Preorders will be shipped by the estimated delivery date. If there is a delay with your preorder, MM will notify you via email. If you have ordered an item that becomes unavailable or delayed, MM will notify you via email. Once the order is processed, the customer will receive a shipment confirmation email with the shipping tracking number. You may from select from different shipping option as per your preference at checkout.
All in stock orders will be processed within 1-2 business days, Monday through Friday, excluding holidays. Once the order is processed, the international customer will receive a shipment confirmation email with the shipping tracking number. International customers are responsible for all customs duties and import fees. If a delivery is refused, the customer is still responsible for the original shipping charges, duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to MM. We offer both USPS Priority International and DHL Express for international orders. You may select your preference at checkout.
If you’re not completely satisfied with your purchase, MM will gladly offer a refund or exchange for any full priced, unworn, and unwashed merchandise. This includes items purchased with the welcome discount. If an item is returned in worn condition, a professional cleaning fee will be charged.
Please note that MM does not accept exchanges or store credit for any sale or flash sale items. All sale orders are final sale. If you are unsure of your order, please contact firstname.lastname@example.org to receive assistance prior to completing your purchase.
MM must be notified of the return or exchange request through our Return Portal within 7 days of delivery. Customers are responsible for all return shipping charges and items must be received.
Returns are processed within 5 business days of receipt and depending on your bank, funds can take between 3 – 5 business days to be returned to your account after the return has been processed.
It is highly recommended to obtain a tracking number for all return packages as MM is not responsible for any lost or undelivered